Cookies

YOLO Group S.p.A. and YOLO S.r.l. – Joint Controllers

This notice explains how, while browsing www.yolo-insurance.com (the “Website”), cookies and similar technologies (pixels, tags, browser identifiers and localStorage) may be used for the operation of the Website and, subject to consent where required, for statistical analysis, conversion measurement and personalised advertising.

1. WHAT ARE COOKIES AND OTHER TRACKERS

Cookies are small text strings that a website sends to the browser used by the user while browsing; they are stored on the user’s device and sent back to the same website on the user’s next visit.

Cookies may be “first-party”, when they are set by the website visited, or “third-party”, when they relate to external parties. They may also be “session” cookies, which are automatically deleted at the end of the browsing session, or “persistent” cookies, which remain stored on the user’s device even after the browser is closed, for a set period of time or until they are deleted.

Some technologies have similar effects without using cookies: for example tags, pixels and the browser’s local storage. The consent rules also apply to these tools when they involve storing or accessing information on the device or tracking that is not strictly necessary.

2. WHICH CATEGORIES WE USE

1. Technical and necessary functional – they enable navigation, the operation of the functions requested, security and the storage of privacy preferences; within the limits of strict necessity they do not require consent.
2. Statistics – they allow visits, pages viewed and interactions with the Website to be analysed, including through Google Analytics 4. In the configuration described in this notice they are optional and require consent.
3. Marketing and profiling – they allow attribution and measurement of advertising conversions, audience creation and remarketing through Google Ads, Meta Pixel and any other providers. They are optional and require consent.

Consent for the “Statistics” category is separate from consent for “Marketing”. Refusing both does not prevent browsing or the use of essential features.

3. TOOLS USED ON THE WEBSITE

The Website uses cookies and other tracking tools, including third-party ones, for the purposes described in this notice. These tools are classified according to their function into the Technical, Statistics and Marketing categories, so that users can distinguish those necessary for the operation of the Website from optional ones, which are used only with consent.

Since the tools used may change over time depending on the features of the Website and the services used, the up-to-date list of cookies and other tracking tools can be consulted through the “Gestisci preferenze cookie” (manage cookie preferences) panel, accessible from the banner and available at any time while browsing.

The panel provides information on the tools used, including their purposes, providers, duration and, where applicable, links to the third parties’ privacy notices. Through the same panel, users can give, change or withdraw their consent to the use of optional tools at any time.

4. CONSENT AND CHANGING YOUR PREFERENCES

On the first visit, a banner is shown that allows you to accept all optional tools, refuse them all or select the “Statistics” and “Marketing” categories separately. By default these categories are disabled. Closing the banner with the “X” keeps the default settings, without activating any non-necessary tools.

Consent is not required to browse the Website. You can change or withdraw your preferences at any time using the “Gestisci preferenze cookie” (manage cookie preferences) command, permanently available on the Website. Choices are recorded through technical tools necessary to respect and document them. The banner is not shown again unnecessarily to those who have refused trackers, except in the cases permitted by the applicable rules.

Statistics and advertising tools do not set cookies or other identifiers until the relevant consent is given, and stop collecting new data if consent is withdrawn. Cookies already stored in the browser can be deleted through the browser settings (section 7).

5. PROVIDERS, RECIPIENTS AND TRANSFERS

Data collected by optional tools may be processed, according to their respective privacy role and the terms of service, by the providers of the technical, analytics and advertising platforms. For more information on their processing activities, please refer to their respective privacy notices:

1. Google (Analytics, Ads, Tag Manager and Fonts): https://policies.google.com/privacy?hl=en
2. Meta: https://www.facebook.com/privacy/policy/
3. Calendly: https://calendly.com/legal/privacy-notice
4. Voiceflow: https://www.voiceflow.com/privacy

Any further providers and the related links to their privacy notices are shown in the up-to-date list available from the preferences panel. Some providers may also process data outside the European Economic Area, in compliance with the safeguards provided for by Articles 44 et seq. of the GDPR.

6. COOKIE DURATION AND DATA RETENTION

Session cookies are normally deleted at the end of the browsing session; other identifiers may remain longer, depending on their configuration. The actual duration of each cookie, the provider, the domain, the purpose and the category are shown in the up-to-date detailed list available from the preferences management panel. The duration of a cookie does not necessarily coincide with the period for which the provider retains the data collected.

7. MANAGING COOKIES THROUGH THE BROWSER

Users can configure their web browser to limit or delete cookies. Disabling “technical” cookies may make some features of the Website unavailable. The following links provide instructions for disabling cookies in the most common browsers:

• Google Chrome
• Microsoft Edge
• Mozilla Firefox
• Apple Safari

Browser settings do not replace the possibility of giving and withdrawing consent through the Website.

8. CONTROLLERS, RIGHTS AND CONTACTS

The Joint Controllers are YOLO Group S.p.A. and YOLO S.r.l. For information and to exercise the rights provided for by Articles 15-22 GDPR, you can contact the DPO at dpo@yolo-group.com. You can always lodge a complaint with the Italian Data Protection Authority (Garante per la protezione dei dati personali, www.garanteprivacy.it). For more information, please refer to the Privacy Policy.

Updated version 29/10/2026